About Wellness Care UK

Relationships built on trust, understanding, and consistency.

friendly nurse holding elderly mans hand in a wheelchair

Care Built on Trust, Compassion, and Respect for Home

Wellness Care UK is a Lancashire-based home care provider supporting adults aged 18 and over to live safely, comfortably, and independently in their own homes. We are proud to be a CQC-regulated service, delivering high-quality, person-centred care with dignity, transparency, and genuine compassion at its core.

Our belief is simple: people deserve care that feels supportive, respectful, and personal. We exist to provide a helping hand where it’s needed, filling the gap between independence and more intensive care, while allowing people to remain in the place they feel safest, home.

Our Values & Ethos

Care should reduce burden

Many families carry the emotional and physical weight of caring for a loved one, and we are here to step in with compassion, reliability, and professionalism — allowing families to simply be families again.

this is our clients’ home

Every small detail matters, from routines and preferences to cultural sensitivities and personal boundaries. Our carers are trained to be considerate, attentive, and professional at all times.

inclusive care for all

We are committed to providing inclusive care for all demographics, with sensitivity to cultural, religious, and personal needs. Care should never feel one-size-fits-all.

Transparency is essential

Our care plans are clear, regularly reviewed, and openly discussed. Families are kept informed, concerns are addressed promptly, and nothing is hidden behind jargon or vague promises.

good community-based care

When care is delivered properly with consistency, attentiveness, and early intervention; people remain safer, healthier, and more comfortable at home.

Why Being CQC-Regulated Matters

Wellness Care UK is regulated by the Care Quality Commission (CQC), the independent body that monitors, inspects, and regulates health and social care services in England.

Being CQC-regulated means our service is held to nationally recognised standards of safety, effectiveness, care quality, responsiveness, and leadership. It ensures that our policies, procedures, training, safeguarding, and care delivery are regularly reviewed and independently assessed.

For clients and families, this provides reassurance that care is delivered responsibly, ethically, and in line with legal and professional standards. It also means we are accountable — not just to ourselves, but to an external regulator whose sole purpose is to protect the people receiving care.

Our Carers: The Heart of Our Service

Every member of our team is thoroughly vetted and trained, including DBS checks, safeguarding certification, first aid training, medication documentation training, and manual handling training where required. Qualifications are verified, and standards are consistently reviewed.

We prioritise continuity of care by assigning consistent carers wherever possible. This allows real relationships to form, routines to be understood, and changes in wellbeing to be noticed early.

Our leadership team actively supports carers through regular check-ins, monthly supervisions, performance development, and access to free CPD courses. By valuing and supporting our carers, we ensure clients receive attentive, confident, and compassionate care.

Careers with Wellness Care UK

female carer talking to homecare patient

DBS Checked
Safeguarding Certificated
Medication Documentation Training
Manual Handling Training

meet The Leadership Team

At Wellness Care UK, our leadership team is deeply committed to delivering high-quality care that puts people first – both the individuals we support and the carers who provide that care every day.

Mahfooz Malik

Director

Maf brings over 10 years of procurement and materials management experience within the NHS, having transitioned from the private sector into public healthcare. Throughout his career, he has supported frontline services and patient care, developing a strong focus on quality, compliance, and operational efficiency. As a Director of our care agency, Maf is committed to maintaining high standards of care, driving continuous improvement, and making a meaningful difference in the communities we serve.

Fatima Desai

Registered Manager

Fatima is a HCPC-registered Occupational Therapist with over six years of experience in community mental health rehabilitation, bringing a strong understanding of clinical governance, risk management, and person-centred practice. Her experience in caseload management and frontline care, including working as a Support Worker, strengthens her ability to lead with empathy, professionalism, and accountability. As Registered Manager, Fatima is committed to maintaining high standards of care, continuous development, and ensuring safe, effective support for every individual we serve.

Naziya Desai

Director

Naz brings over 20 years of experience in administration and senior management, with extensive responsibility for HR, payroll, health and safety, and organisational policies and procedures. Throughout her career, she has focused on building strong operational foundations that ensure compliance, efficiency, and a positive working environment. As a Director, Naziya is committed to maintaining robust governance structures and supporting the delivery of high-quality, well-managed care services.

Why Choose Wellness Care UK?

Choosing care is a deeply personal decision, and at Wellness Care UK, we take that responsibility seriously. Everything we do is centred around providing reliable, compassionate support that allows people to remain safe, comfortable, and independent in their own homes.

We are a Lancashire-based, CQC-approved home care provider supporting adults aged 18 and over. Our services are delivered by trained, fully vetted carers who are carefully matched to each individual. Wherever possible, we provide consistency in care so that clients see familiar faces and can build genuine, trusting relationships over time.

Above all, we respect that this is your home. Our role is not to take over, but to support, protect, and enhance quality of life with dignity, professionalism, and genuine care.